Why are bosses toxic in the first place? What makes them bad? And how can we change it? In this episode Mark proposes an unconventional but effective perspective. He also looks at the connection between their behaviour and bureaucracy at work.

0:00 - Intro 1:27 - Story #1: What we learned about bureaucracy from 7,000 HBR readers 2:55 - Diseconomies of scale: What they are and how they come about? 4:33 - Why is bureaucracy so prevalent and why is it increasing? 7:45 - How can bureaucracy be overcome? 9:55 - Story #2: Article claiming how toxic behaviour of bosses should be addressed 11:43 - False assumption of the article and what can be done instead to handle a bad boss 14:33 - Hypocrisy of the underlying claim that the mainstream opinion follows 15:52 - Episode wrap up

Article by Gary Hamel and Michele Zanini from story #1: https://hbr.org/2017/08/what-we-learned-about-bureaucracy-from-7000-hbr-readers?registration=success

Article by Shawn McClean, Stephen H. Courtright, Troy A. Smith, and Junhyok Yim from story #2: https://hbr.org/2021/01/stop-making-excuses-for-toxic-bosses